Ticket Sales Guidelines
Following supporter feedback and an internal review at the club, Hibernian FC confirmed clear procedures for fans wishing to purchase match tickets.
Category B Home Games
There will be no limit placed on the number of tickets a client can purchase for these matches.
Supporters will be encouraged by the Ticket Office to register as many of the attendees as possible onto the club database for the ease of future purchases for any Category A home matches and all away matches.
The purchaser will be informed that they themselves will be responsible for all attendees if all tickets are purchased in their name.
Category A Home Games
Tickets can be sold only to people on the database. There will be no limit placed on the number of tickets a client can purchase for these matches.
Supporters will be encouraged by the Ticket Office to register as many of the attendees as possible onto the database for the ease of future purchases for any Category A home matches and all away matches.
The purchaser will be informed that they themselves will be responsible for all attendees if all tickets are purchased in their name.
Category A & B (Ticketed) Away Games;
Each and every away match ticket sold from the Hibernian Ticket Office must be assigned to a client on the database. The Ticket Office will require the following information;
· Name
· Address
· Contact Number
· E-mail address
· Date of birth
If the purchasing client is purchasing more than one ticket, and the other attendees are not on the database, the minimum information shown above must be provided in order to register them onto our database and ensure the club is compliant with SPL Rules and Guidelines.
Tickets can be purchased by:
Phone: (Please note an booking fee of £1.50 per ticket, applicable to adults and concessions will be charged.) Tickets can be purchased in person at the ticket office or by
Tel: 0844 844 1875 24-hours, tickets can then be posted out or can be collected from the ticket office up until kick off on match-days.
On Line: http://www.hibernianfc.co.uk/tickets/ (Please note an internet booking fee of £1.50 per ticket, applicable to adults and concessions will be charged.)
Post: Send applications to:
Ticket Office, Hibernian Football Club, 12 Albion Place, Edinburgh EH7 5QG
Postal applications should include: correct payment (cheque or credit/switch card), details of ticket requirement, contact telephone number and an S.A.E. Please allow the Ticket Office at least one week from receipt of instructions to process orders.
Please do not send cash through the post. If you wish to pay by cash please bring your payment to the Ticket Office in person.
In Person: From the Ticket Office during opening hours: 12 Albion Place, Edinburgh EH7 5QG
Hibernian FC reserve the right to make changes to all published ticket prices to reflect any VAT rate changes introduced by HMRC
Ticket Office Opening Hours
Monday, Tuesday, Thursday, Friday 9.00am - 5.00pm
Wednesday 10.00am - 5.00pm (late opening for staff training)
Saturday (non match day) 9.00am - 3.00pm
Saturday (match day) 9.00am - Kick Off and again after the match
Sunday Closed (unless otherwise stated)
Please Note
NO SMOKING POLICY
It is the Policy of Hibernian Football Club that all areas of the Stadium are smoke free, and that spectators have a right to operate in a smoke-free environment. The policy came into effect on 26 March 2006.
This Policy has been developed to protect all Employees, Spectators, Service Users, Customers, Contractors and Visitors from exposure to second-hand smoke and to assist compliance with the Smoking, Health and Social Care (Scotland) Act 2005.
DISCLAIMER: Hibernian Football Club are not responsible for any mail once it has left the Ticket Office.
